Christina's Considerations

10 Innovative Ways to Improve the Patient Experience

Catalyst surveyed 400 Baby Boomer patients and came up with a list of 10 DOs & DON'Ts -- new ways for doctors and doctors' office staff to improve the patient experience. "While many practices are struggling to meet basic patient... Read more →

Manager's Guide To Virtual Teams

I'm behind on my reading, but did finally finish A Manager's Guide To Virtual Teams. It is a nice blending of team management with communications in a virtual environment. I found the advice on team development, communications, accountability, conflict to... Read more →

Nursing Experts Release Guiding Principles for Patient Engagement

The Nursing Alliance for Quality Care (NAQC) released Guiding Principles for Patient Engagement, a list of nine core principles designed to support nurses and other healthcare providers in delivering high-quality, patient-centered care. Patient engagement is a cornerstone of safety and... Read more →

Impacts of ICD-10 on Revenue Cycle Management

I like this graphic and if you are into revenue cycles, you will too! For the article that goes along with the graphic, check out the current issue of Health Management Technology. Read more →

What low income patient's want from their experience with providers!

I seem to be sharing a lot of stats lately, but stats are good! Today's come from HealthyCal, who have released a report on findings from a poll of low income patients that was funded by the Blue Shield Foundation... Read more →

HIT Bloggers to Follow on Twitter

Earlier this week I was named as one of 10 HIT bloggers to follow on Twitter by Healthcare IT News and it has generated quite a bit of traffic to my blog, a few subscribers and new Twitter followers. I... Read more →

Models of Care for Costly Populations

The June 2012 report from the California Improvement Network captures successful care models for complex and costly populations, such as the elderly and the frail. CareMore's results, as compared to the general Medicare population, are impressive and include: 80% of... Read more →

Hospital Ratings on Patient Experience

Yesterday I came across Business Over Broadway's really cool Map of US Hospitals and Their Patient Experience Ratings. It is a wonderful graphic display of results for HCAHPS data collected Q3 2010 to Q2 2011 for over 3000 US hospitals... Read more →

Social Media in Healthcare: The Modern Link to Effective Patient Engagement

Dorland Health has a new report titled Social Media in Healthcare: The Modern Link to Effective Patient Engagement and it is approved for continuing education credit. It is a really good resource for anyone involved in the care team or... Read more →

11 Chronic Disease Technologies to Watch

CHCF/NEHI has released a list of 11 emerging chronic disease technologies to watch and they include some familiar applications. Each has the potential to reduce costs and improve the quality of chronic disease care in California, and elsewhere. tele-stroke care... Read more →

Palliative Care and the Patient Experience

As a blogger, I get a lot of press releases and news. One captured my attention, because I grew up watching Hee Haw and that wonderful Minnie Pearl - wearing a hat with the price tag bobbing around. The Minnie... Read more →