I recently looked for some reference materials on health literacy and came across the documents listed below. Each had some valueable information or insight into health literacy and the impact on patient safety and outcomes. Hopefully, a few of my readers will also find value in these resources.
What_Did_the_Doctor_Say? Improving Health Literacy to Protect Patient Safety, Joint Commission, 2007
Is Our Pharmacy Meeting Patients' Needs? Pharmacy Health Literacy Assessment Tool User's Guide, AHRQ, 2007 (prior post with interesting data)
A while back I also shared a video from the Am College of Physicians about the impact that literacy has on health costs. I believe today's emerging technologies offer opportunities to overcome the challenges of health literacy and can help us improve outcomes and manage costs.