I learned something about measuring today - from Drew Brees and Elmo. I thought of adding the video below since it includes two of my favorite things - the Saints and Sesame Street - and people - Elmo and Drew.
But, then I started thinking. In healthcare we measure many things and some are rather objective -- like Drew's ruler. However, it is also important that we not forget the more subjective measures and stories.
Sometimes, those subjective measures are just as important, if not more important. So keep this in mind as you go about your day in the hospital, clinic or other healthcare environment and set up your measures. Remember the stories when it comes to patient experience, quality and all of those emerging technologies.